Questions we get
Straight answers for the people who sign off on the energy bill
Demand charges, on-site generation, procurement risk, and what it's actually like to work with us — the questions CFOs, plant managers, and facilities directors ask before they call.
Before you call
What large energy users want to know
This isn't a residential help desk. Every question below came from a facilities director, a controller, or a plant manager sizing up whether we're worth a meeting — organized so you can find yours fast.
Who does LCI Energy work with?
We work exclusively with large commercial and industrial energy users — facilities where energy is a top-five operating cost. If that describes you, we should talk. We do not serve residential customers or small businesses.
What happens when I call?
You talk to a person who has seen your load profile before — not a call center. No conference calls, no scheduling gymnastics. Call (855) 734-4110, or leave your number and we'll do the dialing.
Why did my bill stay high even after we cut consumption?
For most industrial facilities, 30–70% of the electric bill is demand charges — set by your single worst 15-minute interval, not your total usage. Cutting kilowatt-hours alone won't move that number. We engineer both sides down. Source: NREL/DOE.
How much can demand strategies actually save?
Operational demand strategies like staggered startups, load management, and peak shaving commonly cut demand charges 15–40%, depending on your load profile and tariff. We model it against your real intervals before recommending anything.
What is BYOP / on-site generation?
Bring Your Own Power (BYOP) and on-site generation let your facility produce power when it matters most. Because a few peak hours can set your capacity costs for the entire year, controlling those hours puts your exposure to market price spikes back under your control.
How do you decide what to recommend?
Mission Before Money: we do not sell what we would not buy. If a project won't pay for itself, we'll tell you. We show the math in plain English so your team can make the call.
Do you charge to review our bills?
Start with a phone call. We'll talk through your facility, your tariffs, and where the waste likely is. About 30% of the energy consumed in commercial and industrial buildings is wasted — the first conversation is about finding yours. Source: EPA ENERGY STAR.
Do you work nationally?
Yes. LCI Energy is headquartered in Concord, NH and serves large commercial and industrial energy users across the country.
Still working through a specific number?
Send us a recent utility bill or an interval-data export and we'll walk you through what's driving your demand charges — no commitment, just the math. Or call (855) 734-4110 and ask for an engineer directly.