Questions we get
Straight answers for the people who sign off on the energy bill
Utility costs, procurement, demand, on-site power, and what it is actually like to work with LCI — answers to the questions commercial and industrial energy users ask most often.
Before you call
What large energy users want to know
These are the questions we hear most often from facility, finance, and operations teams evaluating energy costs, projects, and ongoing energy management.
Who does LCI Energy work with?
LCI works with commercial and industrial energy users where utility costs, procurement, facility operations, or energy projects are material to the business. Our work ranges from focused procurement and utility support to broader ongoing energy management and project development.
What happens when I call?
You’ll speak directly with someone from the LCI team about the issue you’re trying to solve. We’ll ask enough questions to understand the facility, determine what information matters, and identify the right next step.
Why did my bill stay high even after we cut consumption?
Reducing kWh does not always reduce every part of the bill. Demand charges, rate structure, power factor, supplier costs, and other tariff components can remain unchanged even when total consumption falls. We look at the bill and load profile to determine what is actually driving cost.
How much can demand strategies actually save?
It depends on the tariff, load profile, operating constraints, and what can realistically be changed. We model the opportunity against actual interval data and utility rates before assigning a savings value to it.
What is BYOP / on-site generation?
On-site power can include generation, CHP, storage, fuel cells, solar, or combinations of these technologies behind the utility meter. LCI uses “Bring Your Own Power,” or BYOP, as shorthand for strategies that give a facility more control over how and when it produces or stores electricity.
The value can come from energy cost, demand, capacity or transmission exposure, resilience, demand response, thermal recovery, or other site-specific factors.
How do you decide what to recommend?
We start with the customer’s costs, operating requirements, objectives, and available data. Options are evaluated against expected savings, capital cost, operating impact, risk, and other benefits such as reliability or resilience. If the economics or operational case does not support the project, we say so.
Do you charge to review our bills?
A conversation is the starting point. We’ll first understand what you are trying to evaluate and what information is available. If detailed bill, tariff, interval-data, or project analysis is needed, we’ll define the appropriate scope before moving forward.
Do you work nationally?
Yes. LCI Energy is headquartered in Concord, New Hampshire and works with commercial and industrial energy users across the country.
Have a specific energy question?
A recent utility bill, supply contract, interval-data export, operating issue, or project idea is enough to start the conversation. We’ll help determine what information matters and what the next step should be.